Chicago
My whole experience started off extremely frustrating in this place. Everytime I ordered, or said anything, it seemed like the people behind the counter either didn't understand me or were flat out not listening at all.
"Chicken kebab."
"Pita or Wrap?"
"Pita."
"Here or to-go?"
"Here."
Waiter pulls out a plate and places rice on it, and chicken kebab on top of said rice and starts to pile up the plate.
"No! Sandwich, not plate."
"Oh, to go, right?"
"No, here!"
Server pulls out hot wrap from grill.
"No! Pita, not wrap."
Further down the line...
"Can I get a side of cous cous?"
Server proceeds to pile cous cous into my sandwich.
"No! A SIDE OF COUS COUS, not IN the sandwich!"
Server proceeds to put two tiny spoonfuls of cous cous in this tiny dressing container.
"NO, A FULL SIDE OF COUS COUS."
Server looks at me blankly *cue cartoon blinking eyes* while her colleague stands there and stares watching the whole thing, and not saying a word to the obvious language barrier going on.
Finally, they get a normal sized side and fill up a side of cous cous.
Total bill: $11.00
Total frustration: Endless
Look, I know it's not a four start restaurant, but if you're going to be dealing with a lunch rush, learn to LISTEN. Know the difference between pita vs. plate, to-go vs. here, side vs. in.
All that being said, it WAS a good lunch there and I could see myself going back again, the chicken was quite good and I was very impressed with the cous cous (even after all that trouble).
Next time I'm bringing a giant posterboard with my order on it.
Check out my review of Roti Mediterranean Grill - I am superchristine - on Qype
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